ABOUT US
The Partner You’ve Been Looking For
A clean building is the first thing your potential clients, customers, and employees notice, and we are passionate about ensuring you get the best possible first impression. More than just looks, your building’s cleanliness is the most important factor for your lease retention and overall workplace productivity.
For over 35 years, we’ve helped local, regional, and national businesses shine with the most efficient, outstanding custodial services available. From day porter to full service, we’ve got you covered.
our services
what we can do for you
When you work with Britton BMI, you’re getting a partner with a solution for everything you need to keep your office looking its best.
- Nightly Cleaning
- Day Porter Services
- Event Services
- Carpet Cleaning
- Stone/Tile Maintenance
- Power Washing
- Construction Cleaning
- Specialty Cleaning
Our Foundational Pillars
- High-Touch Account Management
- Quality Assurance
- Advanced Technolgy
- Superior Process
Since each of our account managers only oversees a small portfolio of properties, they’re available for consistent, reliable, hands-on interaction with each customer. They’ll ensure that our friendly crews are doing their best work, helping you stay ahead of building maintenance and attract prospective clients and top talent.
Our outstanding customer service will exceed your expectations thanks to our innovative quality assurance platform. Britton BMI consistently collects project data through a performance-based tracking system that organizes, schedules, and identifies efficiencies and challenges. It also measures data for quality control. This systematic approach to cleaning allows centralized communication and keeps everyone accountable and performing their best.
Britton BMI consistently collects project data through a performance-based tracking system that organizes, schedules, and identifies efficiencies and challenges. Using CleanTelligent, we are able to generate and manage real-time data on the overall cleanliness of your facility. This gives us up-to-the-minute information on the status of your building's inspection reports, surveys, and reviews, allowing our team to keep a finger on the pulse of your building's maintenance needs.
Switching to a new commercial cleaning services provider can be intimidating. No one can afford to endure mistakes and missteps while the new provider gets up to speed. Our global expertise, combined with an intimate knowledge of local markets gives us a unique advantage in customizing a cleaning solution that serves each client’s unique needs from day one. Our goal is to ensure a smooth and seamless transition with zero defects.
CONTRACT DECISION-MAKERS
As a property owner, facilities manager, or any other individual who makes contract decisions, you may often be stretched thin by your workload, and that’s before cleaning and maintenance are added to the list. You’re not in the janitorial business. You need a strong partner who is capable on all levels. Work with Britton BMI, so we can do it all.
Building Occupants
Employers lose millions of dollars each year in lost productivity each year due to employee illness. You can boost employee health and productivity in your office by keeping your area free of dirt and harmful contaminants. Britton BMI offers a full line of additional services to serve each tenant’s unique needs, such as carpet cleaning, kitchen services, event and seasonal services, and much more. Explore our full line of specialty care services to customize a cleaning solution that works for you.
our team
Professional. Proactive. Consistent.
Grant Neel
President / Owner
Grant Neel followed in the footsteps of his father, entrepreneur and Britton BMI founder, Eddie Neel. The father and son duo built the company together on one guiding principal: at the core of every great…
Sue Henslee
Administration
Sue Henslee is responsible for all administrative AP and AR. She brings a unique perspective with 10 years of sales experience and 15 years of administrative experience. Prior to joining Britton BMI in 2016, Henslee oversaw all administrative duties for a global facilities management and maintenance company serving both the commercial and educational markets.
Aaron Fowler
Account Executive
Since 2016, Aaron Fowler has been overseeing all daily account management responsibilities for an assigned portfolio of accounts at Britton BMI. Having spent 4 years in supply sales and operational logistics, he also serves as our resident supply solutions specialist. He previously worked as an outside sales representative for a global industry supplier.
Kendra Yanchak
Account Executive
Kendra Yanchak joined the team in late 2019 and is responsible for managing accounts and relationships of an assigned portfolio. She has more than 15 years of experience in business operations, sales, leadership development and customer service. Prior to joining Britton BMI, she served as an Executive responsible for building teams and leveraging strategic partnerships to run successful Health and Wellness facilities.
Jean-Michel Barbosa
President / Owner
Jean-Michael Barbosa handles all estimates and operations for CleanServe Pro, Britton BMI’s sister company that provides commercial construction cleaning. Barbosa served in the French Navy before receiving his degree in accounting and moving to the United States. He began working in property management, and served as a property manager/accountant for several multi-family properties before joining CleanServe Pro in 2016. He is multilingual, speaking English, Spanish, French, and Portuguese.
Melissa McArther
Business / Development
Melissa McArthur handles business development and sales. She has more than 10 years of experience executing company B2B sales and operational objectives. Before coming to Britton BMI in 2018, she managed a team that was responsible for contract compliance, implementation, and delivery in the medical industry.